For what we pay the utility farm: a new row of cold water PC appeared in the receipt of housing and utilities. How to understand the receipt for an apartment of a graph debt in receipts of housing and communal services

Electricity, gas, water and other services are delivered to residential premises with specialized companies. Every month, the owners of the property are invalidated for their consumption in the form of receipts.

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Consumers are required by communal payments.

If this is not done, it will be accumulated, which ultimately can lead to the cessation of submission to the apartment of some services.

Housing and utility receipts, in addition to payment, contains certain data. Often consumers are not easy to figure out what exactly they pay. And if the management company produced the wrong amount of the amount, then the owners of the apartments may well pay a large amount than required.

That is why it is important to know what information is included in the receipt, and how the reductions used are decrypted.

What it is?

The receipt is a payment blank used to pay:

• utilities;
• generalized expenses;
• housing content.

The addressee of receipts can be both physical and legal entities. The payment document tends to contain a table. In it, there are several lines, each of which contains the name of a particular service, its rate / specification, and the amount to pay. The bottom of the table is written by the total amount of payment.

Legislative regulation

Communal receipt for payment is regulatory document. In 2020, its compilation is governed by the Housing Code of the Russian Federation in last edition, as well as decrees of the Government of the Russian Federation No. 354 and No. 1038.

All current receipts shall follow a format that has been recommended for use by the Order № 924 / pr of 29/12/2014.

Receipt housing and utilities

The payment documents for payment of utility services at the legislative level to make regular changes to improve ease of use. Now the user can easily understand where this or that figure came from.

Due to the fact that the receipts became more accessible to citizens, cases of fraud on the part of the management companies and their specialists were significantly reduced.

However, before paying utilities in apartment house It is still worth checking the correctness of the calculation of the amount. If a discrepancy has been discovered, you must immediately contact the management company.

If a mistake really detects, it will be recalculated, and in the next month the user will pay a smaller amount.

Payer code

The payer code is different called the number facial account. It was introduced at the state level specifically, it would be more convenient to identify utility payers.

The code allows you to automate the enrollment procedure moneywho bring the owners of the premises.

Account number

Necessarily need if the owner pays utilities Not using paper receipt at the checkout, but on the Internet, on the payment sites.

It is important not to be mistaken by gaining a payer code, because otherwise the means can come on another address or lost. Return their payer will be very difficult.

Why do you need a barcode?

Each modern payment document is provided with a special barcode. It allows professionals to manage the company and the employee payment centers do not manually enter data on payment of utility services users. Therefore, deciphering the barcode in the receipt of utilities consumers is not required: it is involved only in an automated process.

If you bring a barcode to the reading device, then all necessary information About the payment will be displayed on the device screen.

Due to the presence of barcodes, the process of holding payments is made without delays, which is convenient, including for citizens.

The standard receipt form on the payment of utilities services consists of several sections:

Hot and cold water supply

Payment for water is calculated either on the basis of meter readings or based on the actual water flow into the apartment, multiplied by the tariff.

Payment for a general-friendly hot and cold water supply is divided into all residents of an apartment building.

Drainage

As part of the drainage, the payer makes payment for a discharge from the room used through the sewer. Paying this service must be obliged both tenants of apartment buildings and living in their own homes.

The volume of drainage is calculated as the amount of hot and cold water consumed. Based on the payment, the volume is multiplied by the received tariff. Sewerage is paid on the basis of the testimony of general-made, not individual accounting devices.

Heating

By receipt, the owners pay not only the heating of its apartment, and places common useWhere include, including entrances in apartment buildings.

The calculation is carried out in different ways, depending on the availability, or the lack of instruments of accounting in housing. In the absence of those in the counting amount, the standard is used. It is installed local authorities In a specific region.

Electricity

At the tenants apartment housesAs in the case of water supply, electricity meters can be installed or installed. If they were presented, the payment is calculated by multiplying the readings of the accounting devices to the current tariff.

It is added to the payment for electricity that has passed on the general needs. Uniforms may include, for example, payment for the elevator power supply.

Other information

In the receipt, it is necessary to calculate payment for the content of housing obtained by multiplying the amount square meters on tariff.

In addition, the calculation may be included in the payment forms:

• payment for gas supply to apartments and gas equipment service;
• payment on the repayment of administrative and managerial expenses;
• maintenance fees for intercom;
• maintenance fees automated fire protection.

Depending on the specific state of affairs, other services can be made to the receipt.

Sample

Each management company can use its own payment form based on the recommended document.

How much should I store?

Paid form must be stored for a certain time. It is necessary in order to in the event of disagreements between the consumer and the supplier of utilities, the first was on the hands of documentary evidence. Unfortunately, such situations in practice are quite common.

Specific storage deadlines forms are regulated by the concept of the Civil Code of the Russian Federation of limitation. It is installed at the level of 3 years.

What if the receipt did not bring?

As a rule, every month the owners of dwellings is obtained via the mailbox paper receipt for payment of utility services. However, there are cases when a payment form for some reason does not reach, or a citizen is in another settlement And it cannot pay the receipt from the management company in time.

How to act, if the receipts are not on hand:

• contact the hob or the Criminal Code to refine the amount of payment;
• request information on accruals on the Internet - on the website of the bank or service provider;
• contact a communal service provider.

Greetings. My name is Constantine. A few months ago I became the chairman of an apartment building in which I live from the earliest childhood.

As soon as she took this post, they immediately went to appeal, complaints, and just reasoning. It turns out that citizens are concerned about the same issues. This article will consider one of such issues.

Count "Recalculations" in the receipt for payment. What is it? Where does it come from?

After this issue It came to me twelve times (and not only from the tenants of my house), I decided not to wait for the rest of the one hundred and small apartments and turned to the clarification.

It turned out that this graph is associated with the accounting system of consumed resources. The company MUP "UKHKH" cannot be an invoice for future periods, but it can be recalculated for the past. I will explain on a simple and vital example.

We remove the testimony from the counters of individual accounting of consumed resources in the period from 20 to 25 each month. It turns out that the figure specified by us is not exact for the current month, it reflects the amount of resource that we consulate from the 25th day of the last month on the 25th number of the current one. But there are no data from the 25th to the end of the month until we give them in the next month in the following month.

Accordingly, in the receipt, let's say, for December, the part of the resources will not fall, which we will spend from December 25 to January 1. And to include this amount will be able in a month, do not invent the authorities of the Criminal Code then the number that we will spend?

At the same time, in the convict for December, you can already include payment for the resource that we consulate from the 25th of November to December 1, but not to include in the main account, it is not for December fee! Therefore, include recalculations in the count.

Thus, the column "allocations" in the receipt for payment of utility services (by the people "for rent") reflects the board with the 25th day of the last month before the beginning of the current, and the principal amount of the account reflects the fees from the 1st to the 25th of the current. For clarity, I will depict schematically:

Based on the statements of the MUP "UZHKH" if the take and add up the sum of the main account for November and recalculations of the same bills, and then the resulting sum divided by the rate, it is required to obtain the amount of consumed resources that we reported as individual metering readings.

It turns out that the scheme only seems confusing, and in fact it is necessary to check a little self-discipline and calculator. If you are interested in a simple question "Will you not fool with these" recalculations? ", Just take a piece of paper, make a sign (see below), write down the testimony of individual accounting devices for several months and deposit with the received payments.

Consider a cold water \u003d 110 - 100 \u003d 10 (cubic meters)

As you can see, I suggest not to believe in the word I, or employees of MUP "ULCH", let's check. If it turns out that there are serious differences, they must be identified and corrected, and if it turns out that everything is for sure - you will be sure of that.

When serious discrepancies are found, let me inform e-mail at the email address: [Email Protected]And we will think together how to legally correct to this issue.

I am confident that uniting efforts, we will be able to understand the disorder of the surrounding reality!

The greater the number of citizens will be interested in the problems of housing and communal services, the sooner we will find methods and ways of their development on the way of guiding the ideal order.

The standard receipt for housing and communal services and the LCQ has a form of a small white rectangle of paper with a multitude of abbreviations, abbreviations, dates, consumption standards, subscriber data and meter indicators.

The personal account is at the very beginning of the receipt. As a rule, citizens are interested in the final figure of the accrued fee and the indication, is there a debt for the service. These data indicate the top of the bills in the separation of its parts, as well as duplicated in the main segment of the document, along with their detailed decoding of each service.

Dear readers! The article tells about the typical ways to solve legal issues, but each case is individual. If you want to know how solve your problem - Contact a consultant:

It's fast i. IS FREE!

On the back side The receipts sometimes print the rules for use or other secondary information. The document is not fastened with the seal and signatures of authorized persons.

As of today, almost all receipts for utility payments represent a single document that includes all utilities. This became possible thanks to the introduction of the ERC system (unified information and settlement centers).

Separate bills can also be used, for example, to pay for electricity and gas in some regions prescribe individual receipts.

The structure of the document on the example of general payments to the entire housing complex includes such data (in order from top to bottom):

Separate explanations require types of payments in the table:

Water

If there is a counter in the apartment, the fee for hot water and cold is calculated according to its testimony and established tariffs per unit of resource. Tariff is the installed regulatory acts Regional authorities price for one cubic meter of water. This also applies to cold and hot water.

Formula and calculation example:

No need to confuse the water supply, under which only water is meant as a resource, and water disposal, which includes the following:

• water transportation by sewage;
• maintenance of infrastructure (pipes, sewage);
• cleaning;
• disposal;
• drainage.

For drainage, the calculation has its own formulas:

In the MKD there is a disaster feature: calculus is carried out on the indicators of the house meter, and not for each apartment separately. If there is no overall control device, then the Criminal Code (Governor) makes the calculation using current consumption standards.

The tenant has the right to equip his apartment with a separate control device (water meter). He must inform the Criminal Code, which will register it, check whether it works correctly, sees and gives permission. This will recalculate payment for water supply and drainage.

Heating

Electricity

For electricity in most cases, residents pay on a separate receipt. The general receipt includes only the consumption of the resource for generalic needs. In the payment, this is displayed by the reduction of "EL. zn. Mop "(the last abbreviation means" common areas ").

The amount is calculated by dividing the meter indicator for the estimated period that locks the consumption of energy in public places to the number of apartments and multiplying the result on the tariff.

In some regions since 2016, the fee for individual apartment electricity meters began to be included in uniform payment documents. Calculation of payments in the apartment meter is as follows: the indicator of the device for the estimated period (MES) is multiplied by the tariff established by local service providers (for example, Mosoblenergo) per unit of resource (kW / d /, kW / N /, that is, separately per night / day if a separate tariff is used).

Gas

The rules for the provision of gas supply services are regulated by the Government Decree No. 354 of 06/06/2011

The features of the accrual are:

Description of all Abbrevia

The designation every time in the receipt of some large phrases would make it not very compact, therefore abbreviations from the first letters of their words are used, which are a mystery for the uninitiated and require detailed decoding.

Find out what some sets of letters mean, sometimes it is difficult, as they have their own variations from different service providers.

The most difficult alphabetic designations found in the receipts by the LCA:

In case of errors

If an error is detected in the receipt, then it is desirable to write a managerial company or the HOA complaint (request), in which it is necessary to explain in detail how accrual and propose to recalculate. The user also has the right to demand all calculation data to see the payment for past periods. If the answer to the complaint did not satisfy the user, then you need to contact Rospotrebnadzor.

A fundamental way to protect their rights is to appeal to the prosecutor's office and the court. Lawyers are recommended to start writing, as the problem may decide after that. For example, if there are citizens who have benefits in the family and did not know about this, the problem is most likely to decide on the benefit of the applicant without any difficulty.

If this did not happen, then the most efficient way is to write a claim in court. The prosecutor's office also adds, but you can also miss this stage and immediately turn into court - its decision will be final, but it should be noted that the defendant has the right to appeal and cassation.

Important to remember!

At all stages, it is necessary to familiarize themselves with the official tariffs, regulations for the price and consumption of resources, with an agreement made from the Criminal Code, as well as regional and federal legislation on facilities for the LCA. These norms are sometimes very numerous and confused.

The grounds for reducing the fee are:

• the status of a low-income family;
• the presence of citizens registered in the apartment who are entitled to benefits, for example, disabled, veterans;
• poor-quality services, the erroneous standards of consumption and the like;
• there is no need to maintain accounting devices or other equipment;
• the board is illegally overestimated, incorrect norms and calculation rules are used;
• the board exceeds 20% General income, which gives the right to subsidies.

In these situations, you should write a statement in the Criminal Code about the recalculation of utility fees. This procedure Wears a declarative character.

Is it possible to pay partially

Payment by parts is allowed in all cases, but it is necessary to do this correctly with different ways of making money:

With partial payment, the remaining amount in the following receipts will be shown as debt. It is possible that the penalty will be accrued.

If the user is not able to pay the entire amount, he may try to conclude a service or management contract by installments. Penalty, as a rule, is not charged, but there is a small commission when making a contract.

Management companies go towards residents on these issues within reasonable limits, as they are in their interests support users in a solvent condition and to receive money at least partially, but still in a timely manner.

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Applications and calls are accepted around the clock and seven days a week..

Eugene 30.04.2017

Alexander 18.05.2017

Hello! Help please advice. Submitted a request to Rosseti Orenburg on the technological connection of the power receiving devices of paragraph 14 of the rules of technological connection of power receiving devices, non-residential premises (Garage) I do not belong to the GSK, I filed an application to the power supply to the power supply refused. According to paragraph 3, paragraph 2 of the rules of technological connection of power receiving devices, a network organization is obliged to conclude a contract. Answer from Rossety in the attached file.

Alexander 30.08.2017

Irina Ivanovna 01.07.2017

i acquired country cottage area And the house in 1016, an agreement was issued for the supply of electricity to Tulenergo before the old owner, the counter is set, the light is connected, but the front account is not opened. Is the statement of the old owner on reissuing the contract on the new owner

Galina 23.04.2017

Help decipher the calculation of the receipt of housing and communal services (complete decoding, on all items specifically). With all the calculations, from where it is taken. Where my expenses, where are general-made, etc. Thank you!!!

Eugene 30.04.2017

how is the charged one and what maximum size Accrued. There is a common household instrument and for each apartment there is an individual accounting device

Andrew 13.05.2018

Hello! Please tell me how to translate to the rural rate. Where to get an act of delimiting the balance sheet? How much does it cost? What is the form of a certificate from the chair of the number of kW allocated to the house?

Irina Ivanovna 01.07.2017

I also interest questions: 1. From the area of \u200b\u200bthe house. We have a different area of \u200b\u200bthe house in different months and it does not correspond to the total area of \u200b\u200bthe house on the website of the utility reform. Please help figure out 2. on one 3. According to the inconsistency of the tariff for soy

Marina 19.01.2018

Good day! Please give advice on the following problem. The accounting device of our company is established in TP, which belongs (owned) a network organization. TP is a separate brick building, located on a separate, specifically for this allocated land plot (Municipal property, at the network organization lease agreement), outside the territory of our company (we have property private), although we have land adjacent. In the act on the delimitation of the balance sheet and the operational responsibility of electrical installations and structures, the boundary of the balance sheet and the operational responsibility of the electrical installations is defined "Contacts of the connections of tires to the transformer 0.4kv in the RU-0,4KV TP-69". On the delimitation of the balance sheet accessory of the building, the construction of TP, its individual premises - the construction part in the act nothing is said. Accounting readings were shot monthly. But electric grid staff constantly lost the keys to TP. For 15 years, they cut off and hit the castle on the door of the Ru-0,4kv, so they had long left the spare key to us. Over the years, we began to take the testimony of the meter on their own and report them both in the power grid and in the energy sales (obviously, this is a violation and on our part, and by the power grid, and energy sales). In February 2107 Unknown persons opened the door to the room Ru-0,4kv and kidnapped the accounting device. Energy recovery came with checking the metering device and found its absence. As a result, we accounted for an act of unrecorded electricity consumption. Accordingly, the energy-sales company, with which we have a power supply contract concluded, put a bill for the unaccountable consumption of electricity. All our appeals to the network organization and energy sales company on the abolition of an act of unrecorded consumption on the basis of paragraph 145 of the main provisions of the functioning of the retail markets of electrical energy (utensils. Government Decree Russian Federation May 4, 2012 No. 442): "If the accounting device, the owner of which is the consumer, is established and allowed in the boundaries of the objects of the electric grid economy of the adjacent network organization, then such an organization is responsible for ensuring the safety and integrity of the accounting device, as well as seals and (or) signs of visual control, to withdraw, storing and providing its testimony to persons defined in the Agreement with the owner of the accounting device, or to ensure the admission of the referring to the instrument of accounting for removing its testimony, on timely informing the owner of the accounting device In order (his loss or malfunction), "we answer that if according to the act of distinction, the border of the balance sheet of electrical installations (" Contacts of connecting tires to the transformer heels 0,4kV in the RU-0,4KV TP-69 ") is inside the room Ru0.4 kV, then the PR-0,4KV premises itself is also on our balance sheet, and we must be responsible for itself The desire of Ru-0.4kv, and behind the door of this room, and for the castle on this door, and, accordingly, for our accounting device, especially since we had the key from this door (the key of the key was not fulfilled). Since we refuse to pay for an invalid consumption of electricity, an energy sales company will be submitted to court. Another time: 1) In the act of unaccounted consumption, the address of our facility is specified as an address of the velocity of confusing consumption, and not the address of the TP, where the accounting device was installed (the addresses differ). 2) Not TP is indicated as a description of the object, but simply our type of activity is "production ...". I ask you to give advice: who in this situation is right - we are or a network organization, and whether we have a prospect to challenge the act on the unrecordant consumption of electrical energy and, accordingly, accruals made on the basis of this act in court. Thank you.

Every month we comes a small piece of paper, seeing all for some reason the mood falls. Nothing amazing, because this is a receipt for payment of utility payments. Of course, often the amounts indicated there are essentially hit by pocket, but we used to live in comfort, and electricity, water, heating, gas are integral parts of comfortable being. They are not taken from the ceiling, various companies or housing and communal services are engaged in their distribution, which make the client to receive quality service and, of course, require appropriate payment for their work.

If you ignore the payments, you can run into serious trouble in the form of delay, and as a result, to be cut off from all the benefits of civilization. And to live with candles, cook on open fire without water and heating is not the most cool perspective. Therefore, utility bills should pay even the poorest segments of the population, in the hope that money is enough for all needs. Despite the need to give his money monthly, few people understand what this receipt is and on what principle it is drawn up. Today we will try to fix it.

Nuances of payment utilities

Before giving money, it would be reasonable to understand why we demand such amounts. First, we will try to highlight several basic rules for the preparation of the paper under consideration. In particular, it is worth indicating that according to the legislation on payment of utilities, the payment is divided into two parts:

The parameters for which the tariff calculates is set in several ways:

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• at the level of federal legislation;
• at the level of local legislation.

In addition to calculate a separate service, tariffs can be used, and they are calculated using various graphs and decodes. Simply put, each item in payment receipts consists of several subparagraphs, according to which the total amount is calculated.

The receipt is a document confirming the delivery of the service. But if you ignore the receipt or not get it, it does not mean that nothing will be paid at all. The bill remains in your name, and if you do not make money to repay it, the debt will grow not by day, but by the hour.

Municipal services are a way to provide comfortable accommodation in this housing Fund. The regulation of this issue is engaged in a number of laws that should be aware that the person aware of his rights and obligations. Here are some legal actswhere the loushetic hospital is considered:

• Constitution of the Russian Federation;
• Civil and housing Codes of the Russian Federation.

By the way, as already mentioned local organs Can independently regulate the payment of the communal service, taking their act and adjusting the payment of the communal to their needs.

Rights and obligations of consumer utilities

Each side of the transaction has its rights and obligations. This also applies to consumers of utilities. Naturally, the main rule similar deal - Pay for the provided services. Housing legislation regulates not only the principles of conducting activities in the area under consideration, but also establishes the rights and obligations of entities that act as users of utilities.

For starters, let's consider the rights of a person who receives the communities:

All rights and objects are described in Housing Code RF, because there are any doubts, first of all, you need to familiarize yourself with it. In addition, the responsibilities of a person who receives utilities for an apartment is indicated here.

So, as you can see, we need to deal with receipts with clarification of your rights and responsibilities.

How to figure out the receipt for rent

Each monthly real estate owner, be it an apartment or a house, receives a document that, frankly, is not very happy. Because this is a bill for utility payments to pay. And show a person who is rejoiced by parting with a large sum. Nevertheless, do not pay, it is also not an option, because if at least one of these services is disconnected, then the tenants will have to be tight.

But now we are talking about the huge number of items and subparagraphs that accompany each such payment. Few consistent, what exactly mean all these lines, because we will try to understand how to deal with the receipt by the rent. There are quite a lot of diverse digits, calculations and lines, which will discern not every person. But you need to know for which you have to pay, where these numbers come from and what they are denoted.

So let's go through the points that are often indicated in the receipts:

Now each of these items will try to consider in more detail to understand their essence, otherwise the usual person will not figure it out.

Payment of housing content

The type of service under consideration can be found at the bottom of the receipt, where they are highlighted by a separate item. What is included in this service, because the amount specified in the payment is quite decent? Now we will try to find out, because the concept of the concept under consideration includes many services and types of work, which should be carried out by a housing organization. Here is some of them:

But sometimes housing and communal services do not fulfill some of these types of obligations. And well, if the payment does not come for them. But if you have to pay decent funds for not services provided? Need to do not put up with the situation, but to go and clarify what the case is here. If it turns out that the organization does not cope with their direct responsibilities, residents of the house have the full right to demand compensation for their losses.

By the way, it is especially interesting - an expense article related to the coverage of the whole total area of \u200b\u200bthe house can be made as a separate article of expenses. It depends on the policy of the organization that provides the service under consideration. In addition, the payer needs to be especially attentive, because the payments are often expanded by the presence of new items and services that "forget" to inform the tenants of the house, and the payment amount is growing.

Deciphering heating services, water supply and electricity

This trinity is the most important, and at the same time expensive services from the Housing and Utilities section. Every month we are more and more wondering how else the tariff can rise, and how much will have to pay for a person to live normally, but not refuse to himself in elementary things, in favor of using the benefits of civilization.

The most important thing in the payment of the communal is to understand why such amounts are accrued. The more transparent payment, the better. This allows not to doubt the purity of the company that provides housing and communal services. If some point is in doubt or suspicion, then you should not hesitate to ask. But it should be borne in mind that the receipt is rare when it has a unified form.

If you know the paragraphs of payment, then it is very easy for what tariff. If something remains incomprehensible, then you can contact managing company For clarification and, perhaps, help make some adjustments.